Shipping Policy
Thank you for choosing IYOUveda for hair and skin online shop for your personal care products needs. We strive to provide the best possible shopping experience and want you to be completely satisfied with your purchase.
Shipping Policy:
Shipping Rates: We offer free shipping for all orders over Rs.1000 within India. For orders under Rs. 1000, a flat shipping rate of Rs. 120 will be applied.
Shipping Times: We make every effort to process and ship your order as quickly as possible. Please allow 2-3 business days for processing your order. Once your order is shipped, you will receive a confirmation email with tracking information. The estimated shipping times are as follows:
Within India : 3-10 business days
Please note that these are estimated shipping times and delays may occur due to unforeseen circumstances. We are not responsible for any delays caused by the carrier.
International Shipping: We currently do not offer international shipping. We apologize for any inconvenience.
Returns and Exchanges: We accept returns and exchanges for damaged items only. If your item is damaged during shipping, please contact us within 24 hours of receiving your order to request a return or exchange. In order to process a return or exchange, we require a video of the damaged item. All returns and exchanges must be in their original packaging and unused.
Lost or Damaged Items: We are not responsible for lost or damaged items during shipping. If your item is lost or damaged during shipping, please contact the carrier to file a claim.
If you have any questions or concerns regarding our shipping policy, please feel free to contact us. Thank you for choosing IYOUveda for hair and skin online shop for your handmade personal care needs.